Florida Coast Equipment (together with all its affiliates, “FCE”) is dedicated to serving its customers by providing products, equipment solutions, customer service, and product support. We know you value your privacy, and this Privacy Policy (“Policy”) will help you understand how we collect and process personal information from those who visit our website (https://floridacoasteq.com/) or make use of any related online (e.g., social media pages) and offline services we provide (collectively, the “Services”). This policy also describes what we will and will not do with the information we collect, and your choices about the collection and use of your information. If you have a business relationship with us, the contractual terms of that relationship will control in the event of any conflict.
Please read this Policy and our Terms of Use (together with this Policy, the “Terms”) before you use our Services. By using the Services, you represent and warrant that you are of legal age to form a binding contract with us, and agree to be bound and abide by our Terms. If you do not agree to all of our Terms, or if you violate them in any way, you may not access or use the Services. PLEASE SEE SECTIONS 13-15 OF OUR TERMS REGARDING YOUR LEGAL RIGHTS IN ANY DISPUTE INVOLVING OUR SERVICES, INCLUDING OUR LIABILITY AND YOUR WAIVER OF A JURY TRIAL AND CLASS ACTION.
We may collect information about you by various means, including:
In order to better provide you with our Services, we may collect the following categories of personal information:
If you provide us with information regarding another individual, you represent that you have that person’s consent to give us his or her information and to permit us to use the information in accordance with this policy.
Our Services may use “cookies” and other similar technologies. Cookies are a commonly-used web technology that allow websites to store and retrieve certain information on a user’s system, and track users’ online activities. We, together with vendors we use, may collect information about your use of our Services by such automated means, including but not limited to cookies, pixels, SDKs and other similar technologies (collectively, “Online User Activity”).
These technologies can help us use Online User Activity data to better understand user behavior to improve the website, create a better user experience for you, and to show you our advertising on other websites. For example, these technologies tell us which part of the website people have visited and what content is popular. We can also use such information to deliver customized content and advertising to users of the Services whose behavior indicates that they are interested in a particular subject area, and measure the effectiveness of advertisements and web searches.
When you use the Services, the information we may collect by automated means includes, for example:
We may also ask advertisers or other partners to serve ads or services to you, which may use cookies or similar technologies placed by us or the third party. If you prefer not to have information collected through the use of cookies, most browsers allow you to reject cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features our Services provide. We may also share non-personal information obtained via cookies with our advertisers and affiliates.
We use personal information we collect for purposes allowed by applicable laws, including:
FCE and its vendors may monitor and retain website usage, video and voice calls, and text message-based communications with you for our business purposes, such as quality assurance and training purposes and to protect our rights and the rights of others.
We may use and disclose non-personal, non-individual statistics or demographic information in aggregate form without restriction.
We will not disclose your personal information to third parties without your consent, except in the following circumstances:
We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.
You may see us promoted by other organizations, on various websites, web pages, social media and other platforms. Please note that we do not always have complete information about where our organization may be displayed or promoted, and if you believe that we are featured in venues that are inappropriate or offensive, please contact us as directed below.
Our Services may contain links to other websites or apps. This can include social media integrations. Please be aware that we are not responsible for the content or privacy practices of such other websites or apps, and we encourage you to be aware when you leave our Services and to read the privacy statements of any other website or app that collects personal information.
We take steps to maintain security safeguards designed to protect information about our website visitors in our possession and control, and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, we cannot ensure the security of any information that you transmit to us, or guarantee that this information will not be accessed, disclosed, altered, or destroyed. We will make any legally required disclosures in the event of any compromise of personal information. To the extent the law allows us to provide such notification via email or conspicuous posting on the Services, you agree to accept notice in that form.
Our website and other online Services are not intended for minors under 13, and we do not knowingly collect personal information online from minors under 13. We will endeavor to promptly delete any information identified as having been provided by such persons as required by applicable law.
Our Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country, or territory other than those of the United States. Any information that you provide through use of the Services may be stored and processed, transferred between, and accessed from, the United States and other countries which may not guarantee the same level of protection of personal information as the one in which you reside. However, we will handle your personal information in accordance with this Privacy Policy regardless of where your personal information is stored or accessed.
We may change this Policy from time to time. When we do, we will let you know by posting the changed Policy on this page with a new “last updated” date. In some cases, we may also tell you about material changes by additional means, such as by posting a notice through the Services or sending an e-mail to you. Changes will become effective when posted. We encourage you to periodically check our Privacy Policy to see if there have been any changes of interest to you. Your continued use of the Services after an update to our Privacy Policy constitutes agreement to the policy as revised.
SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes under any circumstances. By Opting in, message & data rates may apply. Message Frequency may vary. Text HELP to +15612092705 for assistance. You can reply STOP to Opt-Out at any time.
If you have any questions, concerns or comments about this Privacy Policy, our privacy practices, or if you have any requests in regard to your personal information, please contact us as directed at https://www.floridacoasteq.com/contact.
16. SMS Terms and Conditions
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
If you have consented to receive text messages from Florida Coast Equipment, you may receive text messages related to orders, parts and services.
Sample Message: Hello Thank you for contacting Florida Coast Equipment, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text "HELP" or visit our [https://www.floridacoasteq.com/utility/privacy-policy]
Message Frequency: Our SMS message frequency will be from 50 to 1000 text messages daily across all users.
Potential Fees for SMS Messaging: Standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred from receiving messages.
Opt-In Method: Customer will Opt-In for SMS messaging from Florida Coast Equipment through intakes forms on their website located at https://www.floridacoasteq.com/contact, this agreement for SMS will not be shared with third parties for marketing purposes.
Opt-out: Customer will be able to Opt-out for SMS messaging from Florida Coast Equipment by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START
This Policy was last updated December 06, 2024.